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2864 Wild Rose St Buford, GA 30519
678-425-8155
Brianna Hawkins-Smull
www.smullville.com

QUALIFICATION SUMMARY
A highly experienced Operations Executive with the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record of more than 15 years of hands-on experience in team building, strategic planning, business development, account and project management, and system engineering strategies. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.

MANAGEMENT PHILOSOPHY
I believe completely in providing customer/client delight at all points of business. I believe that every area of business ought to be actively involved in providing client satisfaction and ROI. I always strive to make every work place my ideal work environment where our people actively seek improvements and where systems and processes support and drive initiative. My employees should be able to work without fear, within a culture that encourages pride in both personal and organizational accomplishments.

Areas of Excellence include:
Visionary Leadership, Account Management, Forming Strategic Alliances, High-Stake Negotiations, Key Partnership Development, Tactical Marketing Planning, Budget/Sales Forecasting, Organizational Restructuring, Risk Management, Public and Media Relations, Exit Strategies, Leading Change, Redesigning Business Processes, Negotiating & Closing, Raising Capital, Developing New Business, Positioning Companies, Growing Revenue & Profit, Managing Budgets and P&Ls, Leading & Developing Teams, Creating Winning Business Plans, Building Shareholder Value

PROFESSIONAL EXPERIENCE
FinalCut Industries, Buford, Georgia 2007-2008
Co-Founder, President, COO
• Operations management of a startup engineering design and fabrication company
• Solely responsible for bottom-line factors, including long-range planning, P&L and organizational structure
• Oversaw major pricing decisions and performed monthly financial evaluation of company results
• Developed and implemented supply-chain process with vendor partners
• Responsible for all human resource related responsibilities including staffing, annual reviews, compensation and disciplinary actions
• Designed B2B marketing program and responsible for all new business development efforts
• Prepared the business for merger with a leading client

Washington Mutual, Irvine, California 2002-2004
Project Engagement Consultant
• Managed relationships with assigned resources (SMEs) to ensure full cooperation and participation
• Conducted meetings at all levels of project's reach – Executive, vendors, various departments
• Represented the Merchandising function in business process evaluation, procedural development, systems requirements definition and systems functional design
• Partnered with senior and department management and cross-functional teams in determining and defining business need/requirements; project plans, risk assessments, communication, implementation, training and change management
• Drove the requirements gathering efforts for projects (either development or implementation), including managing the expectations of the stakeholders, project team and executive management
• Proposed alternatives and solutions to requirements management for each project that most closely aligns with the specific timetables, objectives and business issues at hand
• Consulted with cross-functional departments, project managers, management and customers to ensure that all projects undertaken adequately addressed requirement related issues
• Established and reported on metrics of assigned proje


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